Business Manager Customer Services UK (m/f/d)
STELLENBESCHREIBUNG
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest quality products and services and are looking for people with the inspiration and talent to develop with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through solutions that provide speed, flexibility and maximum productivity. This capability is at the core of our mission and competitive strategy.
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new challenges and for the right people this means exceptional career development opportunities, the chance to be part of a team that is the best in the world at what we do and the experience that comes from working in an environment that demands constant transformation and innovation.
Husky TechnologiesTM is an exciting company with tremendous potential. We have a great team and great expectations. If you are attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive contribution – then we want you to join the Husky TechnologiesTM team!
Job Description
Working with the territory sales and regional Customer Success Management teams, build account strategies for agreed accounts focusing on growing CSM’s overall share of wallet. Drive achievement of CSM financial objectives such as orders, sales and contracts net gain. Support customers and sales with specialized knowledge of all CSM products including spare parts. Present justifiable benefits to customers for aftermarket solutions such as Spare Parts, Audits, Refurbishments, Upgrades, Encore, Pro-Act, ShotscopeNX, Training, Extended Protection Plan & Advanced Process Optimization and Advantage+ Contracts. The area of coverage will be the UK and Nordic. Business travels within the region will be required.
Responsibilities:
- Create CSM sales strategies & targets for the region in collaboration with the Rigid Packaging sales team.
- Build relationships with Husky sales team members and key customers
- Independently provide support to sales as the Subject Matter Expert in CSM products
- Support and drive Husky Sales to achieve the planned sales volume and growth rate of CSM products
- Support selected target markets/customers and products
- Provide feedback on current products and new opportunities and work with Product Managers and Engineering to establish new product definitions that meet market requirements (e.g. longevity, serviceability, ease of use, upgradeability).
Qualifications:
- Knowledge of injection molding concepts and system operation from a user perspective
- Experience in injection molding maintenance, Experience with Husky injection molding machines or Husky service team and/or sales would be an asset
- Working knowledge of controls systems (electrical /hydraulics/ pneumatics/ PLC -IPC controls)
- Excellent communication (verbal, written and presentation) and interpersonal skills
- Excellent analytical and troubleshooting skills
- Strong project, organization and time management skills
- High level of business acumen
- Advanced understanding of Husky’s strengths and current markets
- Ability to independently set and achieve targets
- Post-secondary education (college or university degree) would be preferred but is not essential.
- 5 -10 years experience within the Injection Molding Industry with emphasis on IMM Maintenance, Service and/or Sales.
- Fluency in English
Husky TechnologiesTM offers a competitive compensation and benefits package and excellent opportunities for growth and advancement. We are committed to equal employment opportunity and respect, value and welcome diversity in our workplace. Husky TechnologiesTM also values being a great place to work and strives to maintain a safe workplace. No agency or telephone inquiries please.