职位描述

Are you looking to join a world-class manufacturing organization? At Husky Technologies^TM, we strive to be the best with a strong foundation built on innovation, collaboration and a unique culture with great people. If you are attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive contribution – we want you to join the Husky Technologies^TM team!

What we offer

• Excellent benefits package and retirement savings plans as well as life insurance program
• Competitive vacation policy promoting work-life balance
• Challenging career opportunities and growth 
• Opportunity to work, innovate and collaborate with passionate people who drive change
• Amazing team – we are the best in the world at what we do!

Husky Technologies^TM Campus

• Large, beautiful campus with clean, state-of-the-art air-conditioned offices and manufacturing facilities with high air quality, climate control and outstanding safety records
• Onsite fitness and wellness center
• Organized out- and indoor sports activities such as running teams, and bicycle teams
• Access to onsite medical practitioners
• Onsite cafeterias with fresh and healthy meal options
• Free parking

Job Description

We are seeking a highly motivated and detail-oriented Customer Experience Coordinator to join our team at the Luxembourg Campus. The primary responsibility of the successful candidate will be to ensure that our customers and prospects have a delightful experience while visiting our campus. 

This role is a temporary assignment for a period of six months.

Responsibilities:

• Coordinate all customer/prospect visits to the Luxembourg Campus, ensuring that they have a seamless and enjoyable experience.
  
• Collaborate with various internal teams, including Sales, Marketing, Operations, and Facilities, to ensure that all aspects of the customer visit are well-organized and executed.
  
• Prepare and manage all necessary documentation and materials required for customer visits, including agendas.
  
• Booking of Conference rooms, hotels, catering requests, and transportation as needed.
  
• Provide guidance and support to customers throughout their visit, answering questions and addressing any concerns they may have.
  
• Ensure that all facilities, including meeting rooms and presentation areas, are clean, tidy, and well-maintained.
  
• Be the main point of contact for customers throughout their visit, building strong relationships and representing the Husky brand in a positive manner.
  
• Prepare post-visit reports and feedback, identifying areas for improvement and making recommendations for enhancing customer experience.
  
• Local site inspections of prospect hotels outside of Luxembourg, working with NPS Procurement 

Qualifications:

• Administrative education or equivalent work experience.
  
• Proven experience in customer service or hospitality roles, preferably in a corporate environment.
  
• Excellent organizational and project management skills, with the ability to manage multiple tasks simultaneously and prioritize effectively.
  
• Strong attention to detail, with the ability to spot errors and inconsistencies in documentation and materials.
  
• Excellent written and verbal communication skills, with the ability to communicate effectively with customers, colleagues, and stakeholders at all levels.
  
• Proficiency in MS Office, including Word, Excel, and PowerPoint.
  
• Ability to work independently and as part of a team, with a positive and proactive attitude.
  
• Fluent in English.
  
• Additional language skills considered an asset.
  

If you are a highly motivated individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity to join our team at Luxembourg Campus.

Husky Technologies^TM offers a competitive compensation and benefits package and excellent opportunities for growth and advancement. We are committed to equal employment opportunity and respect, value and welcome diversity in our workplace. Husky Technologies^TM also values being a great place to work and strives to maintain a safe workplace. No agency or telephone inquiries please.